The Dawlati platform opened on a phone on July 15, 2026. (Credit: Thea Ziadé/L'Orient-Le Jour)
BEIRUT — Lebanon's Ministry of State for Administrative Development launched Tuesday "Dawlati," a new unified electronic platform designed to give citizens direct access to government services without going through intermediaries.
The portal was unveiled at a ceremony at the ministry's Behavioral Insights and Digital Transformation Lab, attended by government officials, diplomats, and academics.
The initiative falls under the ministry’s broader reform program, "Reinventing Government 2030," aimed at modernizing public administration, accelerating digital transformation, and curbing corruption, according to the press release.
"Dawlati is not just a digital platform, but a practical tool to make citizens' lives easier, by simplifying access to services, clarifying procedures, and reducing administrative complexity, reinforcing transparency and building trust between citizens and the state,"| Minister of State for Administrative Development Fadi Makki said.
Dawlati will let users complete transactions and pay fees online, direct them to services hosted on other government platforms, and provide clear guidance — including required documents and fees — for services that have largely remained paper-based until now.
The platform launched with 12 digital services tied to the Ministries of Agriculture and Tourism, the Investment Development Authority of Lebanon (IDAL), and the Council of the South, with more services to be added in future phases.
